cohesion case solution: MAKING BUSINESS DECISION II

Project Purpose: To understand process and process flow for efficiency and effectiveness.

Potential Solution: You may not have had access to MS Visio or any other drawing program, so you should have mocked up the image that was posted. At the very least, you should have been able to identify the inefficiencies of ordering food and beverage and picking up their items all at different spots. To streamline the ordering, picking up, and payment process you should have identified the following:

One area for ordering food, beverage and, payment. This area should not be located right next to the door (leave this space for the pickup area).

One area for picking up food, beverage, and accessory items (cream, sugar, napkins, etc.). This area should be close to the door to allow those who are taking out orders to exit quickly.

Analyze of the Broadway Cafe's Competitive Advantage-Making Business Decisions II and write your suggestions for improvement. @ Making Business Decisions II A business process is a standardized set of activities that accomplish a specific task, such as processing a customer 's order. Business process reengineering (BPR) is the analysis and redesign of workflow within and between enterprises. To make your business as efficient and effective as possible you want to redesign processes to remove bottlenecks, reduce redundancies, and streamline workflow. @ PROJECT FOCUS: Review the customer ordering process highlighted in the image CA_MBD2.jpg and reengineer it to improve your business. After revamping the customer order process compile a list of additional processes you want to analyze for potential reengineering efforts. Process Flow Come A Foods Co- Bedinice com.vn Camerowy C.de