Collaboration is defined as the process by which two or more parties adopt a high level of purposeful cooperation to maintain a trading relationship over time. The relationship is bilateral; both parties have the power to shape its nature and future direction over time. Mutual commitment to the future and a balanced power relationship are essential to the process. Although collaborative relationships are not devoid of conflict, they build mechanisms into the relationship for managing conflict.

3.1 Identify the characteristics that define a collaborative buyer-seller relationship

3.2 Outline the Six steps of Procurement Process

3.3 Explain the key points in managing both internal and external relationships