COLLAPSE

Web Circuits is a Malaysian-based custom manufacturer for high-technology companies. Senior management wants to introduce leanmanagement practices to reduce production costs and remain competitive. A consultant has recommended that the company start witha pilot project in one department and, when successful, diffuse these practices to other areas of the organization.

Discuss theadvantages of this recommendation and identify three ways (other than the pilot project's success) to make the diffusion of the change effort more successful.