Collen left school in Grade 10. When he was 25, he returned as a mature student, earning a Business Marketing diploma. "The college courses reinforced my lifetime experience: put people first; then you get the chance to do the quality job.

 

"The most important business trademarks are being honest, keeping your word, and being on time. Sometimes, in the short term, being honest and keeping your word can translate into financial loss. For example, if I go to a potential customer's house to quote on a job, and find a minor problem, I suggest an inexpensive solution. And some jobs may require more materials and additional labour than I anticipated in the quote. Long-term, however, keeping the trust pays off: the client becomes an advocate for our company, and refers us to family and friends.

 

"And, of course, being on time demonstrates you value the customer's time. It's the first, and lasting impression."

 

Assume that you utilized Bowen Foundation's services to repair your home and were very happy that they found a simple, inexpensive solution to your problem and finished the work on time and to your satisfaction.

 

Deliverable:

a. Letter appreciating the company's service. Make up any details that you may require 

b. cOME UP WITH a short testimonial that the company can include in its website 

c. hOW WOULD YOU COMPOSE A status update for your Facebook page, praising the company's work and recommending it to your friends

Answer rating: 100% (QA)

a Your NameYour AddressCity State Zip CodeEmail AddressPhone NumberDate Bowen FoundationCompany Addr... View the full answer