Fill in descriptions of the characteristics and examples, pros, cons, and recommended etiquette of each communication channel.

Communication channel	Characteristics and examples	Pros	Cons	Etiquette for managers and staff
Personal E-Mail
Company-Wide E-Mail
Phone Call
Teleconference
Virtual Meeting or Web Conference
Face-to-Face Meeting

Part II – Communication Context Matrix

Recommend and provide justification for the appropriate communication channel you would use in the following contexts. In your 3- to 5-sentence justification, explain whether the channels may vary according to company size or culture.

Situation	Recommended Channel (specify the type of intrapersonal, interpersonal, public, mass, or computer-mediated context channel)	Justification
Publicizing a change in employee benefits
Handling a conflict situation between virtual teams
Handing a conflict situation between a manager and an employee
Detailing a new procedure to a small number of employees
Training a team on a new software program
Explaining a new process to the company
Announcing promotions
Announcing the termination of a dangerous employee
Announcing a major reorganization
Announcing a major layoff cycle

Add References Below of sources used.

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Part I Communication Channel Matrix Communication channel Characteristics and examples Pros Cons Etiquette for managers and staff Personal email Subscribing hyperlinks and images code and customizing ... View the full answer