Communication management n4

| Module 1 . Basic communication principles 1. Maria sends an SMS to her friend, Rebekka, asking her to meet her after college. Rebekka replies with a smiley emoticon. 2. Pasela posts a printed, formal invitation to Jo-Jo to attend her twenty-first birthday party. He sends a reply back by post, accepting the invitation. 3. After a visiting speaker has completed her speech, John asks a question that does not make sense because he has clearly not been listening. She asks him to repeat the question. 4. A foreign tourist stops Zama in the street and asks him the way to the station. Zama does not understand his accent very well and gives him directions to the hospital instead. 5. A mother phones her daughter to give her advice on how to get over a break- up with her boyfriend. The daughter is so upset that she does not wish to talk and puts down the phone