Question: Communication styles are an import factor in effective selling. The four basic styles identified in chapter 5 include; 1) emotive; 2) directive; 3); reflective, and

Communication styles are an import factor in effective selling. The four basic styles identified in chapter 5 include; 1) emotive; 2) directive; 3); reflective, and 4) supportive.

I HAVE AN EMOTIVE, REFLECTIVE and DIRECTIVE style.

How can sales professionals use these findings in their sales efforts? Particularly with prospects that have a different communication style?

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