Question: Companies can analyze their e - service effectiveness by: a . All of these. b . Identifying the click paths used to get to their

Companies can analyze their e-service effectiveness by:
a. All of these.
b. Identifying the click paths used to get to their site.
c. using web-traffic analysis software to track such things as site abandonment rates:
d. using Web-analytics data to constantly improve their site
Companies can analyze their e-service effectiveness by: a. All of these.

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