Question: Companies implement CRM ( customer relationship management ) to: [ Choose all correct answers. Wrong answers draw a penalty. ] increase customer retention track employees'

Companies implement CRM (customer relationship management) to:
[Choose all correct answers. Wrong answers draw a penalty.]
increase customer retention
track employees' relationships with customers
improve customer relationships
venture into new markets
create benefits for their customers
Companies implement CRM (customer relationship management) to: [Choose all correct answers.

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