Question: Companies that implement IT that mitigate concerns and lead to an improved information-sharing capability share three important characteristics: process focus, supportive measurement, and concern for

Companies that implement IT that mitigate concerns and lead to an improved information-sharing capability share three important characteristics: process focus, supportive measurement, and concern for the people. These companies are heeding which Route Marker? Keep your eyes on the capabilities-technology map Stay balanced over the long run Drive process and relationship improvement Pay attention to the 3Ps of technology adoption

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