Question: company is concerned about the total processing time required for one of its major products. To investigate, the process manager decides to measure the processing

company is concerned about the total processing time required for one of its major products. To
investigate, the process manager decides to measure the processing time (in hours) for one product on each shift (they
operate two shifts) and to place this data on an Average and Range Control Chart to see if the process is stable. See
the data and Control Chart below for 15 days of production.
Questions:
1. Is this a stable (in-control) process? Yes or No. Explain (that is, what does your answer mean in this case?).
2. When the company priced this particular product, they did so assuming the total processing time would not exceed
70 hours. Are they capable of meeting this objective? Yes or No. Explain (that is, what does it mean to be capable
or not?)
3. Currently, the company doesnt have the resources to make any changes to this process to improve it. If they
continue to operate this process as it is (without changes), what risk do they incur that a processing time will exceed
70 hours?
4. Suppose the company currently completes about 1000 units of this product per month. Using your risk estimate in
#3, what is your estimate of the number of units per month that will exceed the 70-hour total processing time?

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