In your Organization you have been assigned as a Process owner for implementing ISO 9001: 2015 in a new Premises for existing Products/Services or existing and new Products/Services.

How have you complied with the requirements of Clause No 4 ( Internal issues, External issues, Needs and expectations of Interested parties , Scope , QMS system and Processes) and Clause No 6 of ISO 9001:2015 with respect to your organization?
What tools and techniques have you used it ?
What are the documents (only names ) that you can use to prove it ?
Please give examples of 4 SIPOC processes from four different functions in your organization

Note: 

Processes for Clause No 4.4 are covered in Question No 4. So you need not give process details again. However, you need to describe the process how your organization is complying with clause 4.4.
Tools can be SWOT analysis, Porter’s Five forces analysis, PESTLE Analysis, etc.
Wherever it is confidential, you need not provide that information. However please ensure that you are providing the necessary information to make it very clear. (For eg, if your supplier name for Pipes is confidential , then in the list of interested parties you can mention as Supplier of Pipes)

Answer rating: 100% (QA)

Introduction The implementation of QMS should be the strategic decision of the organization and is influenced by the context of the organization and the changes in that context The changes in the cont... View the full answer