1. Compare the concept between Function and Process in an organization. Explain the reasons why the concept of process is so important in building information systems. Please choose 3 major reasons. (10 points)

2. Discuss how internet affects the Porters five forces model. Assuming that you run an offline pharmacy company, discuss the positive (or negative) impacts of each force on your business. (10 points)

3. If your company build a new CRM on top of old DBMS, discuss the major database issues for the successful operation of data in the future. Please identify four major issues. (10 points)

4. The decision-making process is explained by three phases: Intelligence, Design, and Choice. Your companys revenues are decreasing for years. Now you have to make the decision to find the best action that increases the revenue. Please discuss how IS can be used for three phases of decision-making process. You need to mention clearly the name of technologies that can be used for each phase using examples. (10 points)