Question: Compared to a customer journey map, a customer lifecycle map is: Low - level and detailed High - level and focused on a customer's decision
Compared to a customer journey map, a customer lifecycle map is:
Lowlevel and detailed
Highlevel and focused on a customer's decisionmaking process
Good for understanding what the warehouse should do for inventory
A way to create all linear moments of a customer journey
A means of showing each task achieved by the customer
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