Complete statements (1) through (5). (Each term may be used more than once.) 1. Reworking defective units 2. Litigation costs from product liability claims 3. Inspecting incoming raw materials 4. Training employees 5. Warranty repairs Complete statements (6) through (10). (Each term may be used more than once.) 6. Redesigning the production process 7. Lost productivity due to machine breakdown Inspecting products that are halfway through the production process 8. 9. Incremental cost of using a higher-grade raw material