Complete the multiple choice questions below. Choose the BEST answer:

1. PDCA is short for

a. Plan, Do, Control, Act

b. Purpose, Do, Control, Act

c. Plan, Do, Check, Act

d. None of the above

2. Which voice defines whether a defect has occurred?

a. Voice of the Supplier

b. Voice of the Process

c. Voice of the Company

d. Voice of the Customer

3. In the discipline of Project Management, who is most important?

a. The Project Manager

b. The Project Sponsor

c. The Customer

d. The Team Members

4. What company is credited for inventing six sigma?

a. Motorola

b. GE

c. Apple

d. Toyota

5. Which six sigma management role reports directly to a senior executive or a business unit manager?

a. Green Belt

b. Black Belt

c. Process Owner

d. Master Black Belt

6. Which item below is consider special cause variation?

a. a major snow storm

b. traffic lights on a daily commute

c. wait time in a coffee shop line

d. Joey takes longer to do his job then Fred

7. Which of the following is the most preferred project management tool?

a. Microsoft Project

b. Microsoft Excel

c. Microsoft Word

d. Notepad

8. A key project quality management tool used to measure work performed on a project compared to the baseline to determine if the project is on schedule and within budget

a. Project Review

b. Quality Audit

c. Earn Value Management

d. Concept Development

e. None of the above

9. Which modules are included in the PMBOK that contain project quality management guidelines?

a. Quality Planning

b. Quality Assurance

c. Quality Control

d. All of the Above

10. Paretos principle states that

a. 20% of the effects come from 80% of the causes

b. 80% of the effects come from 20% of the causes

c. 100% of the causes are due to defects

d. 80% of the causes are due to defects