Complete the review and Discussion question

Reading Johnson, $3$rd edition, Chapter $7$; Baase, $3$rd edition, Chapter $8$ BP Oil Spill: How Software could be a culprit How good is good enough?: an ethical analysis of software construction and use $($January $1994)$W$.$ Robert Collins, Keith W$.$ Miller, Bethany J$.$ Spielman, Phillip Wherry. Communications of the ACM Volume $37,$ Issue $1$

Review Question:

Explain Prince$$s argument for treating mass$-$market software as a product and the sale of customized software as provision of service.

Discussion Questions$(8\mathrm{.}29)$ There is a story that a major retail company $$lost$$ a warehouse from its inventory computer system for three years. The warehouse received no goods and shipped none. A separate system handled payroll, so the employees continued to get paychecks. To what extent is this a computer failure? What other important factors are part of the problem?