Question: Complete the table below: Identify the problem. Analyze the problem. What is the issue? Who does it affect? What is the appropriate model to analyze

Complete the table below:

  • Identify the problem.
  • Analyze the problem.
    • What is the issue?
    • Who does it affect?
    • What is the appropriate model to analyze the problem?
    • What are the ethical considerations within the problem?
  • Create two to three possible solutions to resolve the problem.
  • Analyze the potential positive and negative effects.

Case Scenario 1

The practice manager at Happy Cardiology Services has been asked by human resources to create and implement a program to address concerns brought by the coding, billing, and credentialing staff (n=10). Staff collectively feel that administration does not fully understand their job duties and does not provide a way for the staff to share their concerns about the work environment. Comments have also been made to human resources that some employees feel pressure to up-code and aggressively seek payment from patients. Morale is low, and staff have been resigning rapidly. They are currently at a turnover rate of 22%.

Scenario Number: 1

Identify the Problem.

Analyze the Problem and Ethical Considerations.

Solution #1

Potential Positive Effects

Potential Negative Effects

Solution #2

Potential Positive Effects

Potential Negative Effects

Solution #3

Potential Positive Effects

Potential Negative Effects

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