Components of an aggressive Occupancy Management program include$($s$)$ which

of the following?

a$.$ historical data on no$-$show factors of confirmed and guaranteed

b$.$ reservations

c$.$ historical data on predicted stayovers and walkins, and understays

d$.$ both A and B$.$

e$.$ recapture of guest data.

f$.$ a lawyer on retainer

$10.$ A rooms forecast includes which of the following?

a$.$ uses current data only

b$.$ is used only by the front office manager

c$.$ is not used when you have a PMS

d$.$ allows management to preview room sales and its effect upon the profit and

loss statement

e$.$ makes good use of current data