compose a reply asking who at TEC recieved a copy of the inspection report indicated in the email Art sent which states Matias, Thank you for submitting your claim regarding the damaged unit. After careful review, we must inform you that your claim is denied based on the following reasons: Under applicable law, a carrier's liability is limited to the actual measure of damage incurred, and it is the claimant's responsibility to mitigate losses to the lowest possible amount. This may be achieved through one or more of the following actions: 1. Repair of the damaged unit where feasible, 2. Selling the unit at a discounted price to recoup part of its value, 3. Obtaining a return authorization from the supplier for credit, 4. Providing documentation to support the claimed amount in accordance with the above principles. In this case, the claimed amount exceeds the actual sales price of the unit. Additionally, TEC has provided no evidence of taking reasonable steps to mitigate this claim. Specifically, no effort has been made to salvage or sell the unit for its scrap value, even though the inspection report indicates that the unit has a reasonable scrap value. Our inspection service also observed that there was no visible structural damage to the unit. Only the condenser coil fins, covering approximately 7-8 inches, were affected, with no damage noted on any other part of the unit. Given this minimal damage, reasonable mitigation efforts, such as repair or salvage, could signif