Conduct a Mock Performance Appraisal and

Develop a Performance Management Appraisal Report

students will complete a comprehensive report utilizing a performance appraisal tool and developmental plan that could be used to conduct two mock performance appraisal interviews.

Refer to the following to complete your assignment:

Evaluation Scheme for Performance Appraisal Interview

Performance Management Report Evaluation

complete their report using the two situations given in the case. The report should contain the following items:

Before the Meeting:

create the performance appraisal$/$development form that you will use in your appraisal interviews. You may use the same form in both situations or create two separate ones. The blank form$($s$)$ is to be submitted in your report.

In $12$ pages, outline the steps that you will take to prepare for the performance appraisal interviews. Include any documents that will be used.

Each student who portrays the manager will write a $12$ page summary of the issues that they will document and discuss with the employee in each situation.

Each student will then prepare the performance appraisal document that they will use in the performance appraisal interview. The prepared form$($s$)$ is to be submitted in your report. Hint: As there are two situations, the content of the form$($s$)$ should be different.

During the Meeting:

For each performance appraisal interview, students are to write a $12$ page summary of the questions that they would ask the employee during the interview and identify what they expect the response to be$.$

Students are to next, in a one page summary, document any development opportunities that they think will assist the employee in their career and that realistically can be achieved.

After the Meeting:

For each situation, students will need to finish completing the Performance Appraisal document$/$development plan and submit this with their report.

In a half page summary, go to the online course information and evaluate the manager$$s skill level at conducting the performance appraisal interview. Document what is wrong and areas that could be improved. Hint: Review information on coaching.

Case Study: World Wide Conference Center, Inc.

World Wide Conference Center, Inc. $($WWCC$)$ is a large telecommunication company specifically in business for the purpose of providing video conferencing for clients around the world. You are the supervisor of the internal local area network section of the IT department. There are numerous opportunities for advancement within the company for all but the highest ranking employees.

You are in charge of fifteen employees, all of whom are technicians responsible for keeping the company$$s internal network functioning properly. There are employees with many levels of experience$--$from brand new employees just out of college to employees with ten years of experience within the company.

Scenarios

It is time for you to meet with Kelly for her quarterly performance review. You are not sure what her goals or interests are. The one real performance issue you have noticed during the review period is that she is sometimes abrupt with internal clients when she is assigned to answer the $$Help$$ line. In fact, you have received complaints from other departments that Kelly speaks to them in such a way that they feel stupid for having called.

Other than this, her general performance is slightly above average. Kelly volunteers to help fellow employees with solving problems and implementing new programs in the network. She completes her assigned tasks more quickly than most other employees and her work is almost always error free. When an error is found, she is gracious in her acceptance of feedback.

Kelly$$s situation may result in a difficult Performance Appraisal Interview; however, you are ready to tackle the problem.

During a previous performance review meeting with Joseph, one of your subordinates, he tells you that he is interested in supervision and would like to take whatever steps are necessary so that he will be considered for the next promotion. His current performance is below average for your department, although it is not below the company$$s performance standards referenced in the performance evaluation forms.

The performance appraisal interview must outline in detail how you will help Joseph to achieve his goals.