Conflict is inevitable in projects. Differences in opinion are normal and must be expected. With that in mind, you noticed that two of your team members have not been agreeing completely since the norming phase, and you want to investigate this matter further before it gets out of hand and creates issues for the successful completion of the project.

Q$\mathrm{.}5\mathrm{.}1\mathrm{.}3$

Discuss the importance of the following problem$$solving approach steps with examples:

$$ Develop a problem statement.

$$ Gather data and verify the most likely causes.

$$ Evaluate the alternative solutions.

$(10)$

Q$\mathrm{.}5\mathrm{.}1\mathrm{.}4$ Discuss five ways people can effectively manage their time on $(10)$ projects and provide real world examples for each.