Conflict Management Interview and Reflection

The best way to learn anything is from those with deep knowledge and experience in their respective fields. Leaders learn from other leaders the practices that have worked for them in their experiences of success; leaders can learn from others' failures as well. In this assessment, you will reflect on an interview about relationship-building and conflict management with an organizational leader.

You have been assigned by a local publication to choose, interview, and reflect on a conversation with a senior leader in health care or a similar level of responsibility (e.g., someone who runs a non-profit, a director of marketing or human resources, etc.).

Preparation

• Prepare 12-15 questions for the interview.
• Write all your questions down and have space to add their answers and your notes.
• Make sure to include questions about:
• How they manage conflict
• How they network and build relationships
• How they support their teams
• How they effectively communicate with many different personalities
• Ask for examples to fully understand their point of view.
• Add any questions you'd like to know (as this is your chance to talk with someone in a possible future role for you).

Protect your interviewee's privacy and only mention their name and position if you have permission to do so.

Deliverable

Choose one of the following options to submit your interview:

• Record the interview (with the interviewee's permission). Include your reflection as part of the recording or submit it as a separate written reflection on the conflict management and relationship-building takeaways.
• Complete the Conflict Management Interview Template.

Conduct a 12- to 15-question interview with your chosen leader. Address the following in your interview:

• Introduce the interviewee.
• Ask and get answers to your questions on:
• How they manage conflict
• How they network and build relationships
• How they support their teams
• How they effectively communicate with many different personalities
• Ask and get answers to your additional questions, for a total of 12-15 questions.
• Reflect on your takeaways from the interview, including how you'll leverage this knowledge in your career.