Conflict Styles Assessment Dr. Stella Ting-Toomey & Dr. Leeva Chung, UIC Text, pp.193-194/ my.blog 9.3 Assessing Your Specific Five Conflict Styles: Instructions: Recall how you generally communicate in various conflict situations with acquaintances. Let your first inclination be your guide and HIGHLIGHT [or circle] the number in the scale that best reflects your conflict style tendency and then calculates your style scores. The following scale is used for each item:

4 = YES! = strongly agreeIT'S ME!

3 = yes = moderately agreeit's kind of like me

2 = no = moderately disagreeit's kind of not me

1 = NO! = strongly disagreeIT'S NOT ME!

1. I often "grin and bear it" when the other person does something I don't like.

4 3 2 1

2. I "give and take" so that a compromise can be reached.

4 3 2 1

3. I use my influence to get my ideas accepted in resolving the problem.

4 3 2 1

4. I am open to the other person's suggestions in resolving the problem.

4 3 2 1

5. I generally give in to the wishes of the other person in a conflict.

4 3 2 1

6. I usually avoid open discussion of the conflict with the person.

4 3 2 1

7. I try to find a middle course to break an impasse.

4 3 2 1

8. I argue the case with the other person to show the merits of my position.

4 3 2 1

9. I integrate my viewpoints with the other person to achieve a joint resolution.

4 3 2 1

10. I generally try to satisfy the expectations of the other person.

4 3 2 1

11. I try not to bump up against the other person verbally whenever possible.

4 3 2 1

12. I try to play down our differences to reach a compromise.

4 3 2 1

13. I'm generally firm in pursuing my side of the issue.

4 3 2 1

14. I encourage the other person to try to see things from a creative angle.

4 3 2 1

15. I often go along with the suggestions of the other person.

4 3 2 1

16. I usually bear my resentment in silence.

4 3 2 1

17. I usually propose a middle ground for breaking deadlocks.

4 3 2 1

18. I am emotionally expressive in the a conflict situation.

4 3 2 1

19. I dialogue with the other person with close attention to her or his needs.

4 3 2 1

20. I do my best to accommodate the wishes of the other person in a conflict.

4 3 2 1

Scoring: Add up the scores on items 1, 6, 11, 16 and you will find your avoidance conflict style score. Avoidance Style score: 10. Add up the scores on items 2, 7, 12, 17 and you will find your compromising conflict style score. Compromising Style score: 11. Add up the scores on items 3, 8, 13, 18 and you will find your dominating/competing conflict style score. Dominating Style score: 12. Add up the scores on items 4, 9, 14, 19 and you will find your integrating/collaborating conflict style score. Integrating Style score: 14. Add up the scores on items 5, 10, 15, 20 and you will find your obliging conflict style score. Obliging Style score: 11.

Reflection Probes: Compare your conflict style scores with a classmate's. Take a moment to think of the following questions: Where did you learn your conflict style tendencies? What do you think are the pros and cons of each specific conflict style? When you are having a conflict with someone from a different culture, how would you address the different conflict style issues? What skills do you need to practice more to be a culturally sensitive conflict negotiator?

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