Conflict, when managed effectively, can be a catalyst for positive change and growth within an organization. In Don't Avoid Conflict -- Manage Them (Williams, 1997), the author argues that proactively addressing conflict is crucial for maintaining team dynamics and productivity. Reflecting on the strategies outlined in the reading, identify a conflict you have encountered or observed in a professional setting. Discuss how the situation was handled and propose an alternative approach using one or more of the strategies from the reading. How might these strategies have led to a different or more positive outcome