Question: Congratulating someone for handling a situation is something you can do 2 points to show your leadership skills. O True False 3 points For a

Congratulating someone for handling a situation is something you can do 2 points to show your leadership skills. O True False 3 points For a reward to be effective, it should be attainable. O True 0 False Corporate generated surveys are detailed as informal surveys. 2 points True False An excellent leader demonstrates interdependence, a vision for the future. 5 points and empowerment. All these have no effect on the customer service culture of an organization." True False

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