Connect the definition on the left with the term on the right.

Process used to capture customer information. Used frequently in exhibitions.

Event or effect that cannot be reasonably anticipated or controlled.

Misrepresentations by a company that leads the consumer to believe that their policies and products are environmentally responsible, when their claims are false, misleading or cannot be verified.

A reduction in emmisions of carbon dioxide or greenhouse gasses made in order to compensate for, or to offset, an emission made elsewhere.

German term for Trade Fair

Evidence of an oral agreement that can be used in limited instances, especially where the plain meaning of words in the written document may be in doubt.

Taking into account of the social, environmental and financial impacts of a meeting or event.

The capcity of airlines flying into a destination in terms of the number of flights and numbers of seats available.

Destination Marketing Organization of USA

Destination Marketing Organization of Palm Beach County.

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