Question: Consider a bank with one teller, an average arrival rate of six customers per hour, and an average service rate of eight customers per hour.

  1. Consider a bank with one teller, an average arrival rate of six customers per hour, and an average service rate of eight customers per hour. Assume that the coefficient of variation of both the service time distribution and the arrival time distribution is 1.0. Calculate the average number of customers in the service (Ns).

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