Consider a scenario within a tech start$-$up based in Johannesburg, where a team of software developers from diverse cultural and educational backgrounds are working on an innovative mobile banking app. As the team works under pressure to meet deadlines, conflicts arise over differing approaches to coding standards, work processes, and communication styles. Tensions escalate, threatening productivity and morale. The leader, aware of the importance of resolving conflict constructively, encourages open dialogue through regular team check$-$ins and introduces conflict resolution workshops focused on cultural awareness and collaborative problem$-$solving. By fostering an environment where conflicts are addressed openly and used as learning opportunities, the leader helps the team harness their diversity for creative solutions, improving both team cohesion and performance.

QUESTION $1$

Relating to the scenario above, discuss the role of conflict in team dynamics.

QUESTION $2$

In the context of the scenario above, discuss the relationship between individual behaviour and group dynamics, explaining how individual traits can influence group performance.