Question: Consider a sequential process where customers need to be served by steps 1 , 2 , 3 , and 4 ( the sequence needs to

Consider a sequential process where customers need to be served by steps 1,2,3, and 4(the sequence needs to be followed). Assume employee A is responsible for steps 1 and 3, employee B is taking care of step 2, and employee C is doing step 4. Which of the following is most effective to decide the true process capacity in this case? Developing SPC to compute the process vield rate then capacity Using VSM to decide the process capacity The process bottleneck is employee A since she/he needs todo two tasks The true process capacity depends on whoever has the smallest employee capacity (among A. B and C)

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