Question: Consider an M / M / 1 - type queue where customers arrive according to a Poisson process with rate lambda = 4 and

Consider an M/M/1-type queue where customers arrive according to a Poisson process with rate \lambda =4
and are served with rate \mu =2. However, assume that customers are not interested in waiting in long lines,
so they will choose to balk (i.e., decide to not enter the queue) with probability (11
i+1) if they observe i
total customers in the system ahead of them when they arrive. Accordingly, a customer who arrives to find
the queue empty will always choose to enter, but any positive queue length will result in a chance of balking

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