Consider how they might directly apply to your life and work environment when answering the questions below. Competency 1: Evaluate data-driven processes and approaches of an organization's operations. Competency 2: Apply process improvement principles to enhance organizational performance and value. Competency 3: Analyze organizational global supply chain process to maximize value. Question #1: Consider your current or previous place of employment. How could you use a process improvement technique to solve an operational issue or concern? Why do you think customer service processes are so important within organizations? Provide a specific example of how you could use a supply chain plan or diagram in order to maximize value.