Question: Consider non-supportive ways for communication. On the surface, it may seem obvious to avoid them, but time and time again, humans revert back to them.

  1. Consider non-supportive ways for communication. On the surface, it may seem obvious to avoid them, but time and time again, humans revert back to them. Why do you think this is?
  2. How could you best monitor yourself to make sure you are communicating using best practices during a change diagnosis and feedback session?

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