Question: Consider Nuala's intent in this situation. Would the message likely be about constructive criticism in this dircumstance? No . Nuala is frustrated and may want

Consider Nuala's intent in this situation. Would the message likely be about constructive criticism in this dircumstance?
No. Nuala is frustrated and may want only to retaliate agalnst the rental representative who wouldn't grant the upgrade.
Yes. Nuala deserved the upgrade, and the rental representative probably just didn't like Nuala.
Consider Nuala's intent in this situation. Would

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