Question: Consider Saudi Telecom Company (STC) as an example. 1- Define Critical Success Factors ( CSF ) and Key Performance Indicators ( KPI ). 2- Explain

Consider Saudi Telecom Company (STC) as an example.
1- Define Critical Success Factors ( CSF ) and Key Performance Indicators ( KPI ).
2- Explain how managers use them to measure the success of the Management Information System ( MIS ) projects.

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