Consider the following list, and indicate and explain whether each best fits the definition of a problem, opportunity, or

symptom:

a. A 12.5 percent decrease in store traffic for a children's shoe

store in a medium-sized city mall.

b. FedEx's fuel costs increase 200 percent between 2005 and

2009.

c. A furniture manufacturer and retailer in North Carolina

reads a research report indicating consumer trends toward

Australian Jara and Kari wood. The export of these products

is very limited and very expensive.