Consider the following QFD matrix:

$20\mathrm{.}1.$ This diagram indicates that there is a strong positive correlation between... $(1$ point$)$

a$.$ Technical Spec $1$ and Value Feature B

b$.$ Technical Spec $2$ and Value Feature B

c$.$ Technical Spec $2$ and Value Feature A

d$.$ Technical Spec $2$ and Technical Spec $3$

e$.$ Technical Spec $1$ and Technical Spec $3$

$20\mathrm{.}2.$ Which of the following statements is true, according to the diagram? $(1$ point$)$

I. Customers feel Value Feature A is more important than Value Feature B$.$

II$.$ Customers feel Value Feature B is more important than Technical Spec $2.$

III. Customer opinion of Value Feature B appears related to choices for Technical Spec $3.$

a$)$ I only

b$)$ I and II

c$)$ III only

d$)$ I and III

e$)$ I, II and III