Question: Consider the following two statements regarding technology in services: ( 1 ) Increased automation can have a negative effect on sales. ( 2 ) Technology

Consider the following two statements regarding technology in services:
(1) Increased automation can have a negative effect on sales.
(2) Technology is less vital to service delivery than to manufacturing.
Question 24 options:
According to the text, both statements are correct.
According to the text, both statements are incorrect.
According to the text, only statement (1) is correct.
According to the text, only statement (2) is correct.

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