Question: Consider the perfect order calculation for Bartley Company ( Example 8 . 4 ) . Recalculate the percentage of perfect orders if all performance results
Consider the perfect order calculation for Bartley Company Example Recalculate the percentage of perfect orders if all performance results remained the same except:
are delivered late, and total failures are now spread across orders
million orders processed
orders delivered late
orders incomplete
orders damaged
orders billed incorrectly
are delivered late, but total failures are still spread across orders
million orders processed
orders delivered late
orders incomplete
orders damaged
orders billed incorrectly
According to the logic of the perfect order measure, does an incorrectly billed order have the same impact as a damaged order? Does this seem reasonable? What are the implications for interpreting this measure?
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