Question: Considering I am planning teamwork for a customer support team of the company Worlducation. Worlducation is a company that provides hardware and software to schools.

Considering I am planning teamwork for a customer support team of the company Worlducation. Worlducation is a company that provides hardware and software to schools. The teamwork is mainly relates to develop the team critical thinking.

Could I have hints for the following bullet points please?

Teamwork

Plan for teamwork, including:

what the diverse requirements are of your team (e.g. cultural differences)
how you will establish connections and understanding (e.g. ice-breaker)

techniques you'll use to negotiate, influence and elicit the views of your team.

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