Question: Consumer Decision Process Outcome a . Outline the steps you will use to manage consumer dissatisfaction and provide positive reinforcement to consumers after the purchase

Consumer Decision Process Outcome
a. Outline the steps you will use to manage consumer dissatisfaction and
provide positive reinforcement to consumers after the purchase of your
product to reduce their dissonance.
b. Describe how you will determine whether a consumer is satisfied with
your product and whether there will be a repeat purchase.

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