Question: Consumer researchers view the decision - making process from three perspectives: The rational decision - making perspective The experiential decision - making perspective The behavioral
Consumer researchers view the decisionmaking process from three perspectives:
The rational decisionmaking perspective
The experiential decisionmaking perspective
The behavioral influence decisionmaking perspective
It is important to remember two important aspects of these perspectives. First, each perspective serves as a theoretical framework from which decision making can be viewed. That is the perspectives pertain to how consumer researchers view the decisionmaking process, and they are not consumer decisionmaking approaches. Second, most consumer decisions can be analyzed from a combination of these perspectives.
Assignment:
Using each term above, explain in sentnces what it means. Define it
For each of the three perspectives, give at least one example of how that perspective affects a consumers buying decisions. Or in other words, identify a product that would most likely be purchased by that defined perspective. Example: Drinking a Pepsii experiential decisionmaking perspective. Come up with your own example.
Can you think of a product or service that might involve more than perspective? Give an exmaple and explain why you think it might involve two perspectives?
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