Question: Content Reading o Chapter 6, A Communication Miscellany Online Learning o Chapter 6, links to self-assessments Take 4 of the self-evaluations in Chapter 6. Describe

Content Reading o Chapter 6, A Communication Miscellany Online Learning o Chapter 6, links to self-assessments

Take 4 of the self-evaluations in Chapter 6. Describe your results here.

Which soft skills did you practice frequently? Which soft skills would you like to improve?

Describe the characteristics of active

listening and what they mean?

Active Listening is.....

To me this means....

Why is active listening important?

Name the four dimensions of emotional intelligence.

Why is emotional intelligence important in the workplace?

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