Context Setting

Gather some background information on the organization, identify key challenges and

opportunities, and determine a business process that this organization needs to improve to

address the identified key challenges. Hint: use the Business Model Canvas and$/$or Porter$$s

Value Chain as a guideline to assist you in describing the business function's purpose, its key

partners $($suppliers and customers $$ internal and external$),$ and the business processes$$ value

proposition. Consider using a WHAT dimension or a Process flow diagram to identify the

business process to be modeled. You can use any analysis tool you are familiar with to set

the context.

Theoretical Foundation

Conduct a thorough business analysis literature review to identify theories relevant to your

business process improvement context. Look for well$-$established theories and current

information sources that align with your process improvement topic

Business Process Analysis Techniques and Models

Use the eXtended Business Modeling Language $($xBML$)$ to define the AS$-$IS of the business

process. Use the genetic business models WHAT, WHO, WHERE, and WHICH dimensions

to depict the current state visually. Populate the integrated HOW model to describe a genetic

understanding of the business process.

Once you have defined the AS$-$IS business process, use various techniques to analyze your

current state business process model. Categorize your techniques according to the following

sequence.

$1)$ Apply problem identification techniques to identify the business issues and problems.

$2)$ Apply problem prioritization techniques to prioritize the issues you will tackle first.

$3)$ Apply decision$-$making techniques to decide which issues and problems need further

investigation.

$4)$ Apply process identification techniques to identify the business functions to be

improved from the AS$-$IS model you created in the W$5$ software $($xBML$).$

$5)$ Apply process improvement techniques.

$6)$ Discuss resource planning for improvement objectives.

$7)$ Discuss how you will manage the improvement process.

$8)$ Improvement application and briefly discuss the anticipated future state.

Use as many techniques, models, and frameworks as possible to evaluate or analyze your

current state if you are targeting a distinction $($THINK LIKE A BUSINESS ANALYST$).$

The BA Techniques and Models sections can also include a robust definition of a

process: Project Plan, Business Model Canvas, Root cause analysis, SIPOC diagram,

Business Process in Visio, Cash Flow Analysis, Copy of Artefacts, Gap Analysis,

Functional$/$ Non$-$Functional; requirements; Pestle; Fishbone; ERD diagram; Interview$/$

Workshop recordings$/$ notes$/$minutes; Issues List; Change Control; Scope Statement; Swot

Analysis; Stakeholder Context; Pareto chart; Power Influence; Future phases; Integration

Issues, Change Management$/$ Resistance to Change, and Reflections

Results, Conclusion, and Recommendations.

In this section, ensure that you document accurate and insightful analysis and interpretation

of results, considering the organizational and theoretical context. Ensure that sound

conclusions and valuable recommendations are reported accurately to address this

organization$$s challenges. Hint: think like a Business Analyst; you were called to identify

the organization$$s business needs and recommend solutions that create sustainable value for

the organization and the stakeholders. Thus, your recommendations must show clear

evidence of stakeholder relevance.