Question: Continuing case Starbucks - controlling Once managers have established goals and plans and organized and structured to pursue those goals, the manager's job isn't done.

Continuing case

Starbucks - controlling

"Once managers have established goals and plans and organized and structured to pursue those goals, the manager's job isn't done. Quite the opposite! Managers must now monitor work activities to make sure they are being done as planned and correct any significant deviations...."

Question 9:

Can Starbucks manage the uncertainties in its value chain? If so, how? If not, why not?

Ques 10.

Go to the companies website, www.starbucks.com. Find the information on the common is environmental activities from bean to cup. Select one of the steps in the chain. describe and evaluate what environmental actions it is taking. How might these affect the planning, organizing, and controlling taking place in these areas?

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