Controlling Activities & Operations

1. With suitable examples, explain the difference between immediate corrective action and basic corrective action. As a manager, what basic corrective actions can you undertake to correct the sources of deviations?

2. What are the key advantages of Balanced Scorecard approach of evaluating organizational performance? What do you think are some of the risks of ignoring a 'balanced approach' in evaluating organizational performance?

Note: please answer it in a paragraph and cite relevant resources, that you refer to. in APA style