Copyright BCIT 2020 OPMT 2098 Assignment 1: Applying Quality Tools Due at the beginning of class on Week 5 Assignment Description Each group will evaluate and apply two different Quality Tools from the list below. Tool selection should be based on groups interpretation of the Case Study and assignment requirements, such as the primary problem areas the organization is facing. Tool options are as follows: Fish-bone Diagram Control Chart Stratification Diagram Flow Chart/Process Map Run Chart Pareto Charts Histogram Groups will need to identify and summarize the problems determined, while also outlining any potential solutions, in either a report, or, Powerpoint slide deck. Note that groups do not need to present the assignment. Directions: 1. In groups of 4-5, read case study 1.3: Jewellery Design and Manufacture Operations: Delivery Delays and Solutions. 2. Based on the case study, identify, and summarize the problems and issues faced by the organization, while also outlining potential areas of improvement and recommendations. Copyright BCIT 2020 3. Select and apply two popular quality management and control tools based on the list of options. One tool should help organize and expose the problem and issue areas determined in the case study. The second tool should provide more of an analytical or data representation. Areas of considerations: When selecting the first tool, your group should consider an option that supports understanding the current situation. Process steps are outlined on pages 2 and 3 of the case study. Another area for consideration when determining tool selection is root cause analysis. This is especially true when deciding the primary reasons for the constant changes in samples and orders of materials. Examples of root cause tools are Pareto Chart, Fishbone Diagram, or Scatter Plot Diagram. Groups may find the data collection area of the case study, located on page 2, supportive when choosing and applying a second quality tool. Grading: Identification & summarization of the determined problem areas /20% Outlining areas for improvements or recommendation /10% Selection and application of first quality tool /30% Selection and application of second quality tool /30% Overall report/slide format and design /10% --------- 100%