Correct $(\frac{1}{1}$ point$)$

Question $3$

$0\mathrm{.}0/1\mathrm{.}0$ point $($graded$)$

If the front office staff is equipped with some automation so that the processing time per person is no longer

variable, what will be the improvement in the queue length at the front office desk in EHC?

No significant improvement in length of the queue

$50\%$

$100\%$

Cannot be estimated

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