Could you please identify each case and whether training is appropriate for each? Also, explain why training is appropriate or not. If not, explain what a more appropriate solution might be.

Case 1) A bank manager has noticed that two to three employees continually show up late to work and she wants them to start arriving on time.

Case 2) Many new employees at a company struggle to learn the main customer relationship management (CRM) software. It typically takes them a month to be comfortable using it and management wants to cut that down to 2 weeks.

Case 3) Park Rangers at a state forest park are supposed to write tickets for cars parked illegally on the fire service roads when the parking lots are full, but most Park Rangers don't write the tickets because they sympathize with the patrons because they know the parking lots are woefully inadequate for the number of visitors in the park.

Case 4) A company just moved into a new much larger and much more high-tech building. The janitors have all new equipment and different types of high-tech rooms that require specialized cleaning and maintenance requirements. The janitors have no experience with this new equipment or requirements.

Answer rating: 100% (QA)

Case 1 A bank manager has noticed that two to three employees continually show up late to work and she wants them to start arriving on time Training may not be the most appropriate solution for this c... View the full answer