Question: coupd you pleae solve this question QUESTIONS QUESTION 1: (a.1 +b.1 + c.5 d. 1 = 8 marks) A hospital processes insurance forms. Errors and

coupd you pleae solve this question

QUESTIONS QUESTION 1: (a.1 +b.1 + c.5 d. 1 = 8 marks) A hospital processes insurance forms. Errors and missing information on insurance forms lead to confusion and delays. As a result, every claim form has to be checked and corrected before being sent out to the insurance company. The number of defects (mistakes or omissions) were documented for four weeks. The data is presented below. Day Sample size Defects 101 Average Defects/form 1.9 1.3 1.9 2.4 115 1.5 1.0 1.8 22 1.9 2.1 1.7 24 24 2.1 26 2.1 109 115 98 92 1.4 65 1180 2207 Figure U-charf data a) Is this an example of variable or attribute data? Explain the reasoning behind your answer. (1 marks) b) Explain why a u-chart is the most suitable control chart for this data. (1 marks) c) Construct the control chart include centerline and control limits. (5 marks) d) Briefly analyze the data and discuss the role of control charts in process improvement. (1 marks)

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